Online Course 

Train Ontario 2: Building Agency Capacity for Serving Learning with Employment Goals

Note: - Unit 3 Marketing, Outreach and Partnership Building is now
   available.


- Unit 5 Program Evaluation
is available but still under continuing
   construction.
Look for the other units soon.


Table of Contents  (NOTE: Click the links for quick navigation.)
 

1.  Program Policies and Procedures

  • Understanding Policies and Procedures
  • About Mission Statements
  • What Polices and Procedures are Necessary?
  • How to Write Policies and Procedures
  • Policies and Procedures to Support Employment Goals
  • Examples from the Field
     

2.  Strategic Planning and Coordination

  • Evidence of Good practice in Program Planning
  • Learning What the Needs Are
  • Local Labour Market Research
  • Incorporating Workforce Literacy
  • Examples of Innovative Programming
     

3.  Marketing, Outreach and Partnership Building

3.0  Intro
3.1  Global Statement
3.2  What is Marketing
3.3  Service Marketing 
3.4  The Marketing Cycle
3.5  Tips on Targeting
3.6  Promotion
    
3.6.1  Promotion Tips
    
3.6.2  Personal Communication
3.7  Marketing Tips
3.8  Partnerships
    
3.8.1  Different Types
    
3.8.2  Benefits
    
3.8.3  Keys to Success
    
3.8.4  Are We Ready?
    
3.8.5  Expectations
    
3.8.6  Getting Connected
    
3.8.7  Setting Policies and Procedures
    
3.8.8  Maintenance
3.9  Good Practice
3.10 Summary

 

4.  Supporting Practitioners

  • Evidence of Good Practice
  • Examples from the Field
  • How to Know What Practitioners Need
  • What Managers Really Need to Know About What Employers Want
  • What Managers Really Need to Know About Workforce Literacy in Their Programs
  • What Managers Really Need to Know About a Continuum of Learning for WFL
  • What Managers Really Need to Know About How to Meet Practitioner Needs
  • Essential Resources
     

5.  Program Evaluation

5.0  Intro
5.1  Evidence of Good Practice
5.2  Uses of Program Outcome Findings by Agencies
5.3  Purpose of Evaluation
5.4  Conducting Program Evaluation